FAQs

Where are you located?

Biskush is located in Chesterfield, VA. We do not have a physical store yet. In our online store you can place your order for shipping or pick up. For pick up we are located in the Moseley area.

What are your pick-up days and times?

Pick-Up Days: Fridays.

Pick-Up Hours: 2– 6 pm.

Pick-up Location: 18000 golden bear trace. Moseley, Chesterfield. VA.

By placing my order, I understand that all weekly orders received from Friday until Thursday (before 4:00 p.m.) will be processed the following Friday morning and will be available for pickup that same day between 2:00 p.m. and 6:00 p.m at Moseley, Chesterfield. VA.

Do you make local deliveries?

At this time we do not offer delivery service.

What happens if I can't pick up at the time and day you set?

You can write us at Biskush.us@gmail.com and we will be glad to find the most convenient day and time for both of us.

How can I store the desserts if I pick them up on Friday but want to serve them on Saturday?

    • Refrigerate them immediately upon arriving home, at a temperature of 4°C (39°F) or lower.
    • Cover the box tightly with plastic wrap or transfer the desserts to an airtight container to prevent them from drying out or absorbing odors from the fridge.
    • Do not freeze them, as the texture will be affected once thawed.
Avoid opening and closing the refrigerator unnecessarily to maintain a stable temperature.
    • Take the desserts out of the fridge 20–30 minutes before serving, but keep them in their container to avoid condensation forming on the surface.
    • Consume within 24–36 hours.

How can I preserve my Travel cakes?

Storage and conservation instructions.

For storage:

  • Freezer. Store in the same sealed packaging wrap, in an airtight bag or container for up to 45 days.
  • Fridge. Store in the same sealed packaging wrap, in an airtight bag or container for up to 7 days.
  • Room temperature. Store in an airtight bag or container at room temperature for up to 5 days.

Note:

  • It is important to cover the Travel Cake in a container while allowing it to reach room temperature to prevent condensation on its surface.

What are the sizes of your Travel cakes and how many people do they serve?

All item details can be found at the bottom of the item page. Most of our Travel cakes are around 7 x 4 x 4,5 inches and serve approximately 6-8 people. Our cakes are known for their richness and decadence toppings and are typically served in smaller slices because of this.

What are the ingredients of your desserts?

All our products are made with high quality ingredients, without preservatives.

At Biskush we use ingredients such as: Butter, canola oil, brown sugar, refined sugar, eggs, wheat flour, cocoa powder, various spices, chocolate, nuts, essences, leavening powders, dairy, dehydrated fruits, salt.

Allergies Information:

At Biskush we do our best to avoid cross contamination, however, we share all our equipment and utensils to bake our variety of products.

Our products may contain allergens such as wheat, soy, eggs, nuts, peanuts, and dairy products, so please note that our production is not an allergen-free environment. Please be cautious when consuming. Thank you for your understanding.